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HQ.training vs Mindbody

A price on the page, and coaching in the same place

Mindbody, part of Playlist with ClassPass and EGYM, brings studios new clients through its consumer app and prices its tiers by conversation, from $79 a month per location. HQ is $59 a month, published, and gives every trainer coaching tools and members’ wearable data alongside the timetable.

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What this page says about Mindbody comes from Mindbody’s own pricing page, terms of service and business pages, read on 13 October 2026. Prices and features change, so check theirs before you decide.

The short version

HQ is the better pick if

  • You want the whole price without a sales call.
  • You’d rather not start on a 90-day term with 30 days’ notice and fees that aren’t refunded.
  • Your trainers program members and want workouts, wearables and fitness charts on the same account.
  • You want every member’s risk of leaving scored for you, without moving up a tier.

Mindbody is the better pick if

  • You want new clients from the Mindbody app and ClassPass, at 20% of a new client’s first purchase, capped at $30.
  • You need payroll sent straight to ADP or Paychex rather than a CSV.
  • You run several locations, a spa or a salon.
  • You want automated email and text campaigns, or an AI front desk.
  • You need a public API.

HQ.training and Mindbody, side by side

  • Included
  • Partly, or at extra cost
  • Not offered
HQ.training Mindbody
Published price Included: $59 a month, published, for the whole staff and any number of members Partly, or at extra cost: From $79 a month per location; each tier is “Let’s talk”
Contract Included: Monthly or yearly, cancel from the billing page Partly, or at extra cost: A 90-day first term, then 30-day renewals with 30 days’ notice; fees aren’t refunded
Card processing Included: Stripe at its standard card rate; HQ adds nothing Partly, or at extra cost: Optional Mindbody Payments on Stripe: $0.10 to $0.30 a transaction plus a rate it doesn’t publish
Classes and waitlists Included: A recurring timetable, online booking, and a waitlist that fills a freed spot on its own Included: Booking, waitlists that promote the next client, Pick-a-Spot from Accelerate
Memberships and packs Included: Unlimited or credit-based plans, class packs, day passes and PT packs; freeze, cancel or change plan Included: Memberships, contracts and packages, with autopay and collections emails
Waivers Included: Signed online before a membership starts Included: Required forms with digital signatures
Check-in Included: By name or QR card at the desk, or members check themselves in Included: Class check-in, with door-access integrations
Point of sale Partly, or at extra cost: Retail with stock counts, passes, packs and account credit; no card terminal Included: POS on every tier, Stripe Terminal in person
Staff and payroll Partly, or at extra cost: Five roles, 29 permissions, shifts, a time clock and a payroll report with CSV export; HQ doesn’t pay staff Included: Time clock, commissions, payroll reports and exports to ADP and Paychex
Retention Included: Every member scored for risk of leaving each hour, on the Today board Partly, or at extra cost: Retention and lead-conversion reports; lead management on Ultimate
Marketing Partly, or at extra cost: Email broadcasts by plan, status or risk of leaving; no automated campaigns yet Partly, or at extra cost: Automated email and text campaigns on Ultimate only
Marketplace Partly, or at extra cost: A public gym page and a directory at hq.training/explore; no booking marketplace Included: The Mindbody app, at 20% of a new client’s first purchase (capped at $30)
Branded member app Not offered: Not offered Partly, or at extra cost: Add-on on Accelerate and Ultimate, price not published
Coaching and programming Included: Structured workouts, plans and an AI plan builder for every trainer, included Not offered: None built in; it integrates with Trainerize, sold separately
Wearables and training load Included: Members’ Garmin, Apple Health, Oura, WHOOP and more, with fitness, fatigue and form Not offered: A legacy Fitbit heart-rate link only; no training-load data
AI Partly, or at extra cost: An AI plan builder for trainers; no AI front desk Included: AI Concierge front desk, an add-on on Accelerate
Several locations Not offered: One location per gym for now Included: Priced per location, with a corporate dashboard
API Not offered: No public API or Zapier yet Included: A public API, paid per call above 5,000 a cycle
Leaving Included: One click: members, memberships, payments, attendance, timetable, waiver signatures and staff as CSV, or all of it in a ZIP Partly, or at extra cost: Data for 30 days after you end; a full export needs a request and an agreed scope of work

What sets them apart

What you pay, and for how long

Mindbody publishes one figure, from $79 a month per location, and quotes each tier. Its terms start with 90 days, renew every 30 with 30 days’ notice, and keep fees already paid; a signed order form can set a longer term. HQ is $59 a month or $590 a year, and you cancel from the billing page.

The marketplace trade

The Mindbody app and ClassPass bring studios new clients, and that reach is real: Mindbody says more than 3 million people use its app. The price is 20% of a new client’s first purchase, capped at $30. HQ has a public gym page and a directory, but no booking marketplace.

Coaching on the same account

Mindbody has no programming of its own and points to Trainerize, an ABC Fitness product sold separately. On HQ every trainer gets structured workouts, plans and each member’s training data with the Gym & Studio plan.

Leaving

Mindbody’s terms keep your data available for 30 days after you end, with a full export by request and an agreed scope of work. Plan the export before you give notice.

Moving from Mindbody

  1. Export before you give notice

    Mindbody’s terms give you 30 days after termination to get your data, and a full export needs a request and an agreed scope of work. Ask for it first.

  2. Mind the notice period

    The standard terms renew every 30 days after the first 90 and need 30 days’ notice. A signed order form can set a longer term, so check yours.

  3. Start on HQ

    Gym & Studio is 14 days free, then $59 a month or $590 a year, with no contract to sign.

Questions

How much is Mindbody compared with HQ?
Mindbody publishes a starting price of $79 a month per location and quotes each tier after a call; its branded app and AI Concierge are add-ons on some tiers. HQ is $59 a month for the whole gym, or $99 with more AI.
Will I lose ClassPass?
HQ doesn’t connect to ClassPass or other aggregators. If many of your bookings come through them, weigh that first.
Does HQ take a cut of bookings?
No. Members pay you through Stripe at Stripe’s rate, and HQ adds nothing, however they found you.
Can HQ do my staff payroll?
It works it out. Staff clock in and out, or are paid from the rota, and each person can earn by the hour, by the class, by the PT session and in commission on their sales. The payroll report covers any period and exports as CSV. HQ doesn’t pay anyone, so the pay itself goes through your payroll provider or bank, and there’s no direct link to ADP or Paychex.

Sources

What this page says about Mindbody comes from Mindbody’s own pricing page, terms of service and business pages, read on 13 October 2026. Prices and features change, so check theirs before you decide.

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